Privacy Policy

MICA Supply LTD. ("MICA Supply", "we", "us") is a corporation registered in British Columbia, Canada, operating as an independent hardware broker at www.micasupply.ca.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information, governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable BC privacy legislation.

• Contact Information: Name, business email, phone number, company name, and country — provided when submitting an RFQ or contacting us.
• Transaction Information: Part numbers, quantities, pricing discussions, and order details shared during a business inquiry.
• Compliance Information: End-User Statements and export control declarations required by law.
• Technical Data: IP address, browser type, pages visited, and session duration — collected via Google Analytics (GA4).
• Communications: Content of emails or messages you send to us.

• To respond to RFQs and provide pricing, availability, and logistics information
• To conduct export compliance screening as required by BIS/EAR regulations
• To communicate regarding inquiries or ongoing transactions
• To maintain records as required by law
• To analyze website traffic and improve our online presence via Google Analytics
• To comply with legal obligations and respond to lawful government requests

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• Service Providers: Formspree (form processing) and Google Analytics (website analytics)
• Freight Partners: Shipment details shared with logistics operators to facilitate delivery
• Legal Compliance: Disclosure if required by law, court order, or regulatory authority including U.S. BIS or Canadian government agencies
• Business Transfer: Data may transfer as part of business assets in a merger or acquisition

• RFQ and transaction records retained for a minimum of 7 years for accounting and export compliance purposes
• End-User Statements retained for the duration required by applicable export regulations
• Analytics data subject to Google Analytics retention settings (default: 14 months)
• Email communications retained as long as operationally necessary

Under PIPEDA, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for non-essential data processing (subject to legal limitations)
• File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca

To exercise these rights, contact us at sales@micasupply.ca.

We use Google Analytics (GA4) to collect anonymous traffic data including page views and session duration. This data is not linked to personally identifiable information.

You may opt out via the Google Analytics Opt-out Browser Add-on. We do not use advertising cookies or third-party tracking pixels.

Privacy questions or requests: sales@micasupply.ca — MICA Supply LTD., Vancouver, BC, Canada.

We may update this policy periodically. The effective date above reflects the most recent revision. Continued use of our website constitutes acceptance.